Dear Bomha,
To answer your questions:
a. You say that the school hires unqualified teachers. Do they have bachelor degrees, or TEFL certifications? Anyway, that in itself (from the point of view of some teachers) does not prove they are lousy teachers.
The owners of KAS (the ones who run the S.E.A.L and E.A.L programs at KIS International School); well, 100% of the teachers at KIS International School are more qualified that the owners of KAS, but they could never run a business inside KIS as they are not politically/socially/economically connected in Thailand. The owners have one BA in, I think, computer-science between them (hubby has a BA; wife has a home-schooling, high-school-degree from her mom and is clueless about most subjects, especially education). The teachers hired by KAS are not qualified to work at international schools, yet, they often get better contracts that we, those who have teacher certification and masters degrees, get at KIS (I am talking about corruption due to nepotism here). The teachers they hire are fine (one guy is exceptional), but they are allowed access to international school kids whose parents pay for and expect teachers with degrees in education and certification from our home countries: USA, OZ, N.Z., UK, etc
b. What wages, hours, classes, etc., did they promise, and how did they follow through on that?
They have shafted people who worked for them by canceling contracts early as well as nickel-and-dime stuff, but I would have to go and interview the teachers in the SEAL and EAL programs to get the nitty-gritty on this line of questioning, and then I would be exposed… I have, however, heard a lot of grumbling from one guy who teaches at KAS; he hates working for Mr. D and Mrs. T. (hubby and wife owners who have one BA in computers between them and no high school degrees).
c. Are any resources given to the staff, such as access to photocopiers and internet; sufficient relevant textbooks?
I have heard grumbling on this matter too; one teacher said he was never shown the resource-room and was given a rude lecturing because he was not using resources from this particular room. Mr D. claimed to be too busy to show the teacher the resource-room despite it being maybe 15 feet from his office and the KAS headquarters.
d. Are the students reasonably classified by ability? What are the class sizes?
The class size is small; these are the richest kids in BKK.
e. Is this a language center or an agency for phrathom/matoyom schools, or a private full time school?
KAS is a language center, but administering the SEAL and EAL programs at KIS International School; we KIS teachers are wishing them gone for many reasons. They are not the professionals who we want "up-grading" (or attempting anyway) our students already poor English ability; KIS’s biggest set-back as a top school is that our students' English level is very low.
f. Have they made any promises that were flagrantly violated?
I would have to investigate and I can’t due to my desire to remain anonymous, but I have heard grumblings on this matter too.
g. Did you sign and receive a contract in English, signed by the owner?
They give contracts, but once it is signed, it is never seen again by the one hired. This is a big complaint from the teachers at KAS. The only see their contracts at signing time and they they are kept from the teachers.
Lastly, I wish I could be clearer; however, due to my undercover status and the fact that my intent was just to provide an open warning rather than do a detailed report on KAS; nevertheless, thank you for the questions lacking the superiority-complex and pejorative-intent that these forums-replies often contain. Respectfully, Ajarn Sarah